The honest answers.

What's included in a residency?

A staffed front desk, an inspectable medical address, mail and package acceptance, lockable storage, suite booking by the hour, and access to book devices from the Alta Library. Refrigerated storage, dedicated lockers, and additional services are available as add-ons.

Do you take a percentage of my billings?

No. Providers keep 100% of their billings. Alta is a residency provider, never a partner in your practice's revenue.

What happens if my patient no-shows?

We credit a small allowance of suite hours each month, three one-hour credits, to cover the rare no-show. Beyond that, the booked time is honored, the same way it would be in any practice.

Is there a cancellation notice?

Membership notice runs two to three months depending on tier. Founding Resident agreements are annual. Details are reviewed at residency.

What hours can I access the house?

Members have keycard access seven days a week, with the staffed front desk on weekdays. Evening and weekend bookings are available, Alta is yours when you need it.

Can I bring my own MA?

Of course. Alta provides a staffed front desk that greets your patients, and you're welcome to bring your own clinical team. We're not a replacement for your practice, we're its house.

Is Alta DEA / AHCCCS / Medicare-friendly as an address?

Alta is built to satisfy those requirements. We confirm specifics during residency intake based on your practice and licensure.